Case Study: Hyundai Translead achieves automated SAP document delivery and desktop fax for 400 users with Esker DeliveryWare

Delivering new productivity and efficiency gains

Hyundai Translead, a leading North American maker of van trailers, chassis and containers, needed to replace an unsupported desktop fax product and automate delivery of business‑critical SAP documents while providing desktop fax capabilities for 400 Microsoft Exchange users. The company required a solution that would integrate quickly into its environment without disrupting operations or burdening IT.

Hyundai Translead selected Esker DeliveryWare, whose native SAP and Exchange integration and graphical DeliveryWare Rules Engine let the team recognize SAP output, automate multi‑channel delivery (fax, email, PDF, wireless, print, XML), and make rule changes without SAP customization. The deployment accelerated document delivery, reduced communication costs and cycle times, improved service levels, and enabled the company to create and deploy new document workflows in‑house.

Hyundai Translead

Joseph Preski

Vice President of MIS