Case Study: Nexecur achieves 70% e‑invoicing adoption and faster, compliant accounts receivable with Esker

Delivering E-Invoices in Compliance With Public Administration Thanks to AR Automation

Nexecur, a French security subsidiary of Crédit Agricole, provides video security and alarm systems to a large national customer base. Its accounting team was spending excessive time on billing—multiple staff working days each month and over a week for annual billing—so Nexecur sought to automate invoicing to cut processing time and costs, improve customer satisfaction, and ramp up e-invoicing ahead of French public-administration requirements (Chorus).

In early 2013 Nexecur implemented Esker’s Accounts Receivable solution to outsource and automate roughly 350,000 customer invoices and 54,000 administrative letters. By 2014 it began transitioning clients to e-invoicing; today about 70% of invoice volume (~250,000 e-invoices) and over 40,000 customers (≈50% of the base) are on e-invoice, with new-customer contract clauses driving a ~90% adoption rate. The change reduced processing from days to minutes daily, lowered costs and paper use, enabled daily invoicing and faster onboarding, and positioned Nexecur for Chorus compliance.

Nexecur

Stéphane Poirier

Project Manager