Case Study: Connor Sport Court International achieves 30% reduction in DSO and faster, no-touch AP payments with Esker

Connor Sport Court International Streamlining Ar Collections & Ap Payment With Esker & Onpay Solutions

Connor Sport Court International, a U.S. leader in sports surfacing for clients like the NBA and NCAA, was hampered by largely manual AR and AP processes—constant reminders, spreadsheet tracking, and time-consuming check signing—which reduced visibility and left DSO around 74–75 days. The lack of streamlined communication also hurt collections credibility and tied up staff time.

Connor implemented Esker’s automated Collections Management and OnPay Solutions’ cloud payment automation to introduce a customer self-service portal, centralized notes and invoice visibility, no-touch AP payments and virtual cards. The changes cut DSO by about 30% to roughly 50 days, moved a majority of customers to portal payments (50% increase in portal usage; 60–75% adoption), reduced AP processing from up to an hour to about five minutes, generated $10k–$15k in annual rebates, and enabled secure remote operations.

Connor Sport Court International

Steve Morrison

Controller