Case Study: CommerceHub deploys its first RFP in 24 hours with Esker Sourcing

CommerceHub deploys its first RFP in 24 hours with Esker

CommerceHub, a major eCommerce services company, relied on emails and spreadsheets for sourcing, leading to an inefficient and nearly non-existent formal RFP process. Their challenge was to quickly streamline sourcing activities and reduce costs with a solution that was fast to deploy and easy for their small team to use without extensive training. They selected Esker Sourcing by Market Dojo to implement a cloud-based RFP software solution.

Esker's Market Dojo solution was deployed in just 24 hours, requiring no lengthy integration or training. The platform's user-friendliness allowed the team to launch their first external RFP rapidly. The results were significant, with reported cost savings of 30-40% and savings estimated at 20 to 50 times the software's cost. The director of procurement praised the tool's full functionality and excellent data export capabilities, rating both the software and customer service a perfect 10 out of 10.

CommerceHub