Case Study: CommerceHub deploys its first RFP in 24 hours and achieves 30–40% cost savings with Esker

CommerceHub deploys its first ever RFP within 24 hours with Sourcing Dojo

CommerceHub, a 400+ employee eCommerce services company handling over $50 billion in annual GMV, had no formal sourcing software and relied on spreadsheets and emails (“the Green Monster”), which produced inconsistent data and limited vendor evaluation. With a new Director of Procurement tasked to streamline sourcing, reduce costs, and implement a fast, low‑training solution, the team needed a cloud RFP tool that was quick to deploy and easy to use.

They chose Sourcing Dojo and launched their first RFP within 24 hours (external launch within 48), with no heavy integrations or training required. The pay-as-you-go platform delivered clean data exports, matched functionality of larger tools like SAP Ariba, enabled a two‑person team to run RFPs independently, and drove 30–40% cost savings on RFPs—an estimated 20–50× return on the monthly fee.

CommerceHub

Sӧren Petsch

Director of Procurement