Case Study: Corporación Alimentaria Peñasanta (CAPSA) achieves a paperless, cost‑saving, faster communications system with Esker Fax Services for SAP and SMS

CAPSA Extends its Paperless Office with SaaS Technology via Esker

Corporación Alimentaria Peñasanta, S.A. (CAPSA), Spain’s largest dairy, wanted to eliminate operational inefficiencies and reduce its environmental footprint by moving toward a paperless “Electronic Office.” The company was constrained by on-premise fax hardware, high processing times, lost documents and thousands of phone calls to share critical milk analysis results with farmers.

CAPSA implemented Esker’s cloud Fax Services for SAP and SMS to automate faxing and send real-time texts directly from SAP, removing hardware/software overhead. The solution automated up to 1,000 faxes per month and 60+ daily SMS to 1,500 farmers, cutting fax costs by up to 70%, delivering faxes 3–10× faster, speeding results to farmers ~20× versus phone calls, eliminating lost faxes and freeing staff time—while reducing paper use by 50% (≈€96,000/yr), saving nearly 40,000 trees and cutting significant CO2 emissions.

Corporación Alimentaria Peñasanta

Pedro Rodríguez Valdés

IT Director, CAPSA