Case Study: Brussels Airlines streamlines procure-to-pay and boosts efficiency with Esker

Brussels Airlines boosts PO spend management 450% with Esker

Brussels Airlines, a key member of the Lufthansa Group, faced significant challenges with its manual and disconnected procure-to-pay process. Its Accounts Payable team used an outdated, unsupported approval tool, while its Procurement team operated without critical functions like 3-way matching. This lack of automation and visibility led to inefficiency and frustration. The airline turned to Esker to unify and automate these processes on a single cloud platform.

Esker implemented its AI-powered Accounts Payable and Procurement solutions, providing a unified platform with mobile capabilities and automated invoice processing. The solution delivered impressive results for Brussels Airlines, including a 93% invoice posting automation rate, an 84% growth in purchase orders, and a 450% rise in managed spend. Esker provided the airline with unprecedented visibility and efficiency, transforming its financial operations.

Brussels Airlines

Elisabetta Castaldo

Purchase to Pay Accounting Manager