Esker
276 Case Studies
A Esker Case Study
The Boston Red Sox Baseball Club — a century-old franchise with 20+ subsidiaries that handles 3,000–5,000 invoices a month — outgrew its homegrown AP tool after taking on additional subsidiaries in 2022. The legacy system required heavy IT support, lacked data extraction and dynamic approval workflows, and struggled to maintain internal controls and timely processing as invoice volumes rose.
The club implemented Esker Accounts Payable, a cloud AI-driven solution using OCR, machine learning, predictive invoice coding, automated batch-splitting and tailored features (use-tax calculation, 1099 flagging, audit trails), later adding a supplier self-service portal. Since going live in April 2023 they reduced average DPO by 25%, eliminated late fees, increased early-payment discounts, boosted supplier satisfaction and visibility, and shifted the AP team from data entry to strategic analysis.
Ryan Scafidi
VP, Financial Planning & Operations