Case Study: Viega, LLC achieves streamlined accounts payable and boosted employee morale with Esker

Boosting Employee Morale While Streamlining Ap Operations With Ai-Driven Automation

Viega is a 120-year-old global leader in plumbing and press-technology solutions with more than 4,000 employees and a U.S. workforce of 600+. After moving its corporate headquarters and losing its entire accounts payable (AP) team, Viega struggled with a growing volume of supplier invoices arriving by email, no workflow or visibility into invoice status, mounting backlogs and low employee morale.

Viega implemented Esker’s AI-driven Accounts Payable automation (integrated with SAP), using customizable dashboards, automated invoice posting and mobile approvals. The solution restored process visibility, improved vendor communication, reduced manual data entry, and boosted employee engagement—allowing Viega to handle a 25% increase in workload without adding headcount while cutting stress and speeding payment cycles.

Viega, LLC

Lisa St. Aubin

Director Of Financial Services