Case Study: Leading Media Company boosts e-invoicing adoption and cuts postage costs with Esker

Boosting E-Invoicing Adoption and Lowering Postage Costs with the Help of Esker

This leading global media provider, which distributes stock photography, video, music and other digital assets and sends roughly 550,000 invoices annually across North America, Europe, Australia and Asia, needed to modernize invoice processing, eliminate millions in paper and postage costs, and offer customers emailed invoices. Its legacy solution was limited to some regions and much of its global billing was still printed and mailed by hand.

The company implemented Esker Accounts Receivable—bringing email e-invoicing, strategically located production facilities for least-cost routing and TrustWeaver-backed compliance—while using Esker Mail Services for postal fulfillment in the U.S., U.K. and Canada. Early results include strong customer praise, plans to grow billing-email adoption by 20% annually (from a 20% base), an expected five-day DSO improvement (three-day faster delivery), a projected 7% revenue uplift and roughly $1 million in cost savings, with plans to extend Esker across other processes.