Case Study: Birmingham Fastener achieves 75% touchless invoice processing with Esker

Birmingham Fastener achieves 75% touchless invoice processing with Esker

Birmingham Fastener, a distributor and manufacturer, was struggling to manage its rapid growth with a highly manual accounts payable process. Despite digitizing documents with Enlighten.Net's ENet Docs, the AP team was buried in data entry, disjointed communication, and had difficulty tracking performance. They partnered with vendor Esker to implement an AI-driven AP automation solution to improve efficiency and accuracy.

The solution from Esker integrated with their existing systems and used artificial intelligence for touchless invoice processing. This resulted in a nearly 75% touchless processing rate for PO invoices and a 13% improvement in capturing payment discounts. The Esker solution allowed the AP team to handle increasing invoice volumes without adding staff, providing full visibility into the process and freeing them to focus on higher-value tasks.

Birmingham Fastener