Case Study: One Touch Global Technologies achieves automated invoice delivery, streamlined order processing and improved internal visibility with Esker DeliveryWare (Esker)

Automating Invoice Delivery And Order Processing, Improving Internal Visibility

One Touch Global Technologies (OTGT) is a systems-integration and document-management consultancy and an Esker Certified Partner. As the company grew, sales staff also handled accounting tasks, manually entering invoices and purchase orders into QuickBooks and hand-delivering them by fax, mail or pickup—creating heavy labor, frequent errors, slow payments and limited visibility into transaction status.

OTGT implemented Esker DeliveryWare to automate capture, delivery and archival of invoices and purchase orders, routing documents by recipient profiles and sending automated notifications to vendors and internal staff. The solution eliminated manual errors, sped up payment and order processing, improved internal visibility and customer satisfaction, and freed employees to focus on sales rather than administrative tasks.

One Touch Global Technologies

Scott Riley

CEO, One Touch Global Technologies