Case Study: Agua Mineral San Benedetto achieves efficient paperless operations with Esker

Achieving Efficient Paperless Operations Via Esker

Agua Mineral San Benedetto, the Spanish arm of the Italian bottled-water group, set a company-wide goal to eliminate paper across accounting, sales, logistics and IT. The firm struggled with manual handling of about 35% of orders (roughly 16,000 non‑EDI documents a year), multiple intake channels, slow invoice cycles and error-prone vendor invoice processing, creating bottlenecks, lost documents and poor traceability.

By deploying Esker’s document process automation with Fujitsu scanners and Microsoft Dynamics AX, San Benedetto automated order capture and validation, AR delivery (electronic or print‑and‑mail via Esker) and AP three‑way matching with automated data capture and archiving. In three years paper use fell from 120,000 to 40,000 pages annually, processing times and DSO improved, costs and storage needs declined, traceability and customer satisfaction increased, and the company moved close to its goal of fully paperless operations.

Agua Mineral San Benedetto