Case Study: Domingo Alonso Group achieves AP efficiency with Esker's AI-based automation

Achieving ap efficiency with an end-to-end, ai-based automation solution

Domingo Alonso Group is a multinational automotive and technology distributor (≈1,500 employees, operating in 35+ markets and distributing 25+ brands) running Microsoft Dynamics NAV. The finance team faced a heavily paper-based, manually intensive Accounts Payable process—scanning and uploading roughly 120,000 supplier invoices a year—with poor visibility, frequent errors and slow approvals. Centralizing invoices, eliminating paper and improving supplier payments became urgent, especially when the 2020 pandemic disrupted mail and blocked payments.

Domingo Alonso implemented Esker’s end-to-end, AI-enabled AP automation integrated with NAV, including customized workflows, role-based dashboards and a branded supplier portal. The solution centralized invoice reception, automated processing and enabled remote approvals, delivering faster, more accurate payments, better KPIs and increased supplier satisfaction—while preserving business continuity during the pandemic and significantly reducing manual work and errors.

Domingo Alonso Group

Alejando Suárez

Digital Analyst