Case Study: Lubrication Technologies, Inc. cuts DSO by 7 days and halves past‑due AR with Esker's Collections Management

Achieving a Smart, Scalable Digital Transformation With Automated Collections Management

Lubrication Technologies, Inc., a growing international petroleum distributor and marketer, needed a more effective way to manage accounts receivable after its existing cloud solution failed to deliver the reporting, support and functionality required across multiple branches and product lines. Collections were becoming increasingly difficult to scale as the company expanded, leaving Lube‑Tech seeking better visibility and control.

Lube‑Tech implemented Esker’s cloud-based Collections Management (powered by TermSync) to assign customers by branch/division, gain quantifiable visibility and enable a customer self‑service portal. The solution reduced DSO by 7 days, cut past‑due AR in half, eliminated 90% of invoice requests, virtually removed AR over 90 days, delivered immediate ROI with low upfront costs, and allowed the company to maintain headcount while doubling in size.

Lubrication Technologies, Inc.

Jason Lund

Credit Manager