Case Study: Catalina Marketing Corporation achieves 4+‑day DSO reduction and faster invoice delivery with Esker

Accelerating Invoice Delivery & Slashing DSO by 4+ Days with a Global AR Solution

Catalina Marketing Corporation, a global leader in shopper intelligence with operations in the U.S., Costa Rica and Europe, faced bottlenecks in accounts receivable: invoice delivery was slow and manual, collections relied on error-prone Excel processes, and reporting and customer payment options lacked visibility — prompting a need for a secure, global AR solution and a better client-facing experience.

Catalina implemented Esker’s Invoice Delivery and Collections Management alongside Monto’s touchless B2B payments platform to automate invoice formatting, delivery, archiving and collections, with real-time dashboards, AI-driven payment predictions and automated reminders. The result: invoices are delivered immediately, AR transparency and reporting improved, manual effort dropped (enabling more strategic work), Catalina sent thousands of automated reminders in a month, and DSO was reduced by more than four days.

Catalina

Bilyana Gavrilova

Senior Director