Case Study: G’s Group achieves 13‑day faster invoice processing and automated accounts payable with Esker

G’s Group - Customer Case Study

G’s Group is a family-owned fresh produce supplier operating across multiple countries with $488M in annual revenue and about 8,000 employees. Rapid international growth and varied invoice formats left accounts payable heavily manual and paper-based, causing slow approvals, limited visibility, VAT risks and cashflow pain—at one point £2.6M of invoices sat in suspense—while the team struggled to manage roughly 70,000 annual invoices on an Oracle JDE ERP.

G’s implemented Esker Accounts Payable to automate invoice capture, routing and approvals (and introduced a “No-PO, No-pay” policy), enabling an AP team of 10 to scale from 50,000 to nearly 70,000 invoices without extra headcount. Processing time fell from 17 to 5 days, approvals from 5 to 3 days, same‑day invoice processing is now common, paper invoices were eliminated, errors dropped to zero, and cashflow forecasting, VAT accuracy and team efficiency all improved.

G’s Group

Melissa Hutchinson

Purchase Ledger Team Leader