Case Study: Baldwin Supply Co. achieves 98% paper elimination and faster, more visible AP with Esker

Delivering Added Efficiency, Oversight & Analytics to AP Operations

Baldwin Supply Co., a Midwest wholesale distributor of mechanical power transmission and electrical control products (11 subsidiaries, ~175 employees), faced a paper‑heavy, manual accounts payable process that caused lost documents, incorrect attachments, slow reconciliations and limited visibility for finance leadership.

They implemented Esker Accounts Payable with Enlighten.Net’s ENet Docs — a cloud, AI‑driven solution for data capture, touchless processing and centralized document management — replacing their legacy system. The change eliminated 98% of paper, achieved touchless processing for 75% of non‑direct PO invoices, reduced invoice turnaround to three days, improved supplier response times and employee morale, and gave the CFO much clearer oversight and analytics.

Baldwin Supply Co.

Paul Bohlsen

Chief Financial Officer