Case Study: AKRS improves multi-location communication with ESI eCloud PBX

AKRS unifies all locations with ESI for scalable communication across 3 states

Akrs, a John Deere dealership network, struggled with disjointed communications across its multiple branches, impacting team coordination and customer service efficiency. To address this challenge, they partnered with ESI (Estech) for a unified solution using the ESI eCloud PBX™.

ESI implemented a scalable, cloud-based platform that connected all locations, providing consistent hardware and a robust mobile app for field staff. This solution from ESI resulted in seamless communication, improved call handling, and streamlined operations, positioning Akrs for better internal collaboration and enhanced customer service excellence across its growing network.

Akrs