Case Study: MIVI achieves seamless D2C shipping automation with eShipz

MIVI reduces manual shipping errors by 80% with eShipz

MIVI, a fast-growing Indian consumer electronics brand, faced significant challenges with its direct-to-consumer shipping operations. Manual processes for generating labels and managing multiple courier portals led to errors, delays, and a poor customer experience. To address this, MIVI partnered with the shipping automation platform eShipz.

eShipz implemented a multi-carrier shipping solution integrated with MIVI's Shopify store, automating label generation and providing intelligent courier allocation. This resulted in a substantial reduction in manual work and label-related errors. The vendor's platform also provided branded tracking, improving the post-purchase experience. These changes led to measurable improvements in efficiency, on-time delivery rates, and a decrease in shipping costs per order for MIVI.

MIVI