Case Study: Quadsys achieves higher customer conversions and first-class support with ESET

Quadsys - Customer Case Study

Quadsys, an Oxford-based supplier of IT security software, hardware and services, needed a security vendor that could serve both its corporate clients and smaller businesses. Quadsys chose ESET—relying on ESET’s anti‑malware solutions (including ESET NOD32 Antivirus) and its partner programme—because of ESET’s strong reputation, competitive pricing and the availability of free trials to demonstrate low‑resource, high‑performance protection.

ESET’s approach—trial licensing plus rapid, high‑quality technical support—meant the product “sold itself” for Quadsys’ customers. On two occasions ESET technical engineers contacted customers within 15 minutes of a Quadsys referral, and each interaction resulted in a sale; Quadsys also benefited from ESET’s attractive margins and partner resources, boosting customer conversion and satisfaction.

Quadsys

Paul Streeter

Quadsys