Case Study: Miller Solutions achieves dramatically fewer support calls and simpler endpoint management with ESET NOD32 Antivirus

Miller Solutions - Customer Case Study

Miller Solutions, a Chesterfield-based IT and managed services provider, was experiencing an above-average number of help-desk calls under its previous anti-malware service — from false positives and infections to unbootable workstations, slow performance and remote-management issues. Seeking an easy-to-install, low-impact solution with strong support and training, Miller Solutions selected ESET NOD32 Antivirus (ESET NOD32 Antivirus 4 Business Edition) together with ESET Remote Administrator.

ESET delivered a small-footprint, fast-installing solution with centralized management that integrated with existing management tools, plus UK-based support and offsite instructor-led training. After deployment, Miller Solutions reported dramatically fewer support calls and incidents, reduced maintenance overheads and improved endpoint performance, while ESET’s partner programme enabled deeper collaboration and higher-level engagement with their customers.

Miller Solutions

Andy Miller

Managing Director