Case Study: StoneHouse Logic Ltd achieves streamlined renewals and reduced administrative overhead with ESET MSP Programme

ESET’s MSP Programme is The Only Logical Choice For StoneHouse Logic Ltd

StoneHouse Logic Ltd, a UK-based managed service provider serving SMEs across Lancashire, Manchester and West Yorkshire, needed a more efficient way to manage antivirus licensing and renewals. Faced with long renewal processes, server-level issues when reselling competitor AVs and a heavy administrative burden from annual billing, StoneHouse Logic chose the ESET MSP Programme to enable monthly billing, stronger remote management and simpler administration—building on a successful long-standing relationship with ESET.

ESET implemented its MSP Programme, including the ESET reporting system and ESET MSP Administrator, allowing StoneHouse Logic to move its customer base to monthly rolling contracts and manage license counts without contacting the vendor. As a result, StoneHouse Logic significantly reduced administrative overhead for renewals, improved performance tracking and freed staff to focus more on customer service rather than billing and renewals.

StoneHouse Logic Ltd

Mark Edwards

Regional Operations Director