Case Study: PC COMMS achieves rapid mass‑virus removal and full data recovery with ESET antivirus

ESET Saves PC COMMS’ Customer From Mass Virus

PC COMMS, a Somerset-based IT support and outsourced IT services provider and a seven-year partner of ESET, faced a critical incident when one of their customers suffered a mass virus affecting a 300‑user network. The customer’s existing antivirus solution failed to contain the outbreak, so PC COMMS needed a rapid, reliable response to protect data and restore operations.

PC COMMS deployed ESET’s lightweight anti‑malware software and its traffic‑light alert system to detect and remove the infection across the 300‑user environment, successfully saving all data and eradicating the virus. ESET’s solution delivered fast remediation, ongoing alerts to prevent recurrence, and restored business continuity for the affected customer.

PC COMMS

Warren Large

Helpdesk Manager