Case Study: Detron ICT Groep achieves superior, low‑impact managed security for customers with ESET

Detron ICT Groep - Customer Case Study

Detron ICT Groep, a Dutch full-service IT and telecom managed-services provider, needed a managed security solution that guaranteed strong protection while consuming minimal resources and not impacting device performance. They chose ESET, deploying ESET security products and ESET Remote Administrator (ERA) to secure their managed cloud customers and provide options for customers to manage their own defenses.

ESET implemented multiple ERA servers and an MSP licensing model with an online MSP Portal, enabling Detron to provision or cancel licenses in seconds and offer separate ERA instances for customer control. The outcome: protection for 550+ seats with low system impact, improved virus detection versus previous tools, flexible daily/monthly billing, and fast, knowledgeable local support in the Netherlands — delivering measurable improvements in deployment speed, resource efficiency and support responsiveness for Detron.

Detron ICT Groep

Emile Schouwstra

Director