Case Study: Summit Hosting achieves ransomware resilience and 24x7 threat protection with eSentire's Managed Detection and Response

Summit Hosting - Customer Case Study

Summit Hosting, a rapidly growing QuickBooks hosting provider based in Atlanta, faced serious security and resource challenges as it scaled to thousands of customers. The company struggled with patching, change management and customer-side security, and in December 2017 suffered a SamSam ransomware attack that encrypted files, destroyed backups and forced payments of $180,000 plus $90,000 in customer credits. Summit Hosting turned to eSentire for help, engaging their Risk Advisory services and assessments to benchmark and remediate gaps.

eSentire performed a Risk Assessment and a 45‑day Malicious Activity Assessment, followed by a technical and procedural security audit, and Summit purchased eSentire’s esNETWORK™ Managed Detection and Response offering for 24x7x365 SOC monitoring and Tactical Threat Containment. As a result, eSentire now investigates up to 400 cybersecurity incidents every 24 hours for Summit Hosting, enabled rapid isolation/quarantine of affected VMs, tightened operating procedures and quarterly updates, and helped Summit regain confidence—targeting restored uptimes of at least 99.98%.

Summit Hosting

Brian Wilder

Senior Network Engineer