Case Study: KidsAbility achieves 24/7 threat protection and PHIPA compliance with eSentire

KidsAbility - Customer Case Study

KidsAbility, a Kitchener‑Waterloo–based non-profit serving 10,000+ special needs children across five Ontario sites, had a four‑person IT team and limited budget but needed to protect client PII/PHI and meet PHIPA compliance. After realizing their prior MSP only provided delayed monitoring, KidsAbility engaged eSentire for cost‑effective 24/7 SOC‑as‑a‑Service and endpoint MDR (eSentire MDR for Endpoint) to gain real‑time detection and response.

eSentire deployed eSentire MDR for Endpoint (with CrowdStrike technology) and 24/7 SOC monitoring, integrating with the existing stack and protecting 350+ endpoints within weeks while avoiding service disruption. The solution delivered real‑time alerts, containment and expert incident response, enabled PHIPA compliance, shifted KidsAbility from reactive to proactive security, reduced cyber risk and operational burden on their small IT team, and provided earlier threat notifications—sometimes weeks ahead of regional advisories—at a fraction of the cost.

KidsAbility

Tom Szozda

Manager of Information Services