Case Study: City of Burlington achieves greater transparency and time savings with eScribe Software

eScribe Drives Transparency While Saving Time for the City of Burlington

The City of Burlington engaged eScribe Software to address slow, paper‑based meeting and records processes that hampered transparency and efficiency. Faced with months-long report compilation and two‑day agenda builds for each committee, Burlington sought an automated meeting and agenda management solution hosted on Microsoft Azure to ensure data residency, security and easier public access.

eScribe Software implemented its cloud-based meeting and agenda management system (deployed on Microsoft’s Canadian Azure) with a train‑the‑trainer rollout, eliminating paper binders and automating the six-stage meeting workflow. As a result, agendas and reports that once took up to two weeks or months to publish are now available online within 24 hours, staff report large time and paper savings, meetings run more efficiently, and the City benefits from 99.9% Azure availability, stronger security and improved public transparency.

City of Burlington

Danielle Pitoscia

Manager of Election & Committee Services