Case Study: City of Fort Saskatchewan achieves improved transparency and mobile-friendly streaming with eScribe Software

City of Fort Saskatchewan Boosts Transparency with Improved Streaming by Switching to eSCRIBE

The City of Fort Saskatchewan, a municipality of about 25,500 residents, struggled with an aging electronic meeting system that required multiple programs, an obsolete browser plug‑in for video, and time‑consuming setup for the Legislative Officer who manages roughly 24 council meetings a year. Seeking better mobile streaming, easier administration, and improved transparency, the City evaluated options and chose to switch to eScribe Software’s eSCRIBE Transparency Bundle.

eScribe Software implemented a web‑based, integrated platform including limit‑free Webcasting Plus streaming, Vote Manager, and the eSCRIBE Meetings iPad app with Canadian cloud storage and Active Directory integration. The quick August–October 2017 rollout delivered measurable benefits: residents can now view live and archived meetings on tablets and smartphones, councillors replaced bulky laptops with iPads and can vote remotely, and staff report faster meeting start‑up and significant time savings—resulting in stronger public access, streamlined operations, and positive community feedback.

City of Fort Saskatchewan

Sheryl Exley

Legislative Officer