Case Study: Greatwood Lumber & Ace Hardware streamlines employee scheduling with eSchedule Inc.

Ace Hardware - Customer Case Study

Greatwood Lumber & Ace Hardware, a retail store with 15-20 employees, was struggling with a time-consuming and inefficient employee scheduling process. Using an Excel spreadsheet led to constant errors, scheduling conflicts, and difficulty handling absence requests and last-minute shift changes. This inefficiency often pulled managers away from their duties to manually find replacements for missed shifts.

The business implemented a solution from eschedule Inc. that automated scheduling, managed absence requests, and enabled real-time shift changes. With eschedule, managers could quickly find replacements for missed shifts from the sales floor via mobile notifications, saving 80% of the time previously spent on the task. The vendor's solution eliminated all scheduling conflicts, allowed for accurate absence tracking, and helped the store go completely paperless.

Ace Hardware

Jim Sprecker

Ace Hardware