Case Study: The Spice & Tea Exchange achieves centralized inventory control and rapid growth with Erply

The Spice & Tea Exchange - Customer Case Study

The Spice & Tea Exchange, founded in 2005 in St. Augustine, Florida, is a growing specialty retail franchise offering spices, salts, blends and teas with locally made custom blends. Rapid expansion exposed a key problem: stores were using different or no POS and inventory systems, making it difficult for headquarters to manage stock, track sales chain‑wide, control costs and still allow franchisees the local flexibility they needed.

ERPLY provided a centralized POS and order management portal that unified inventory, allowed individual stores to place local orders and create unique promotions, and delivered custom reports that merge in‑store and e‑commerce data. After implementation the brand streamlined inventory and sales tracking while preserving franchisee autonomy — growing from 8 to 67 stores and gaining clearer operational and promotional control across the chain.

The Spice & Tea Exchange