Case Study: Patton Ave Pet Company achieves lean, accurate inventory control and scalable growth with Erply

Curated Pet Supply Store Keeps Lean and Accurate Inventory with Erply

Patton Avenue Pet Company (PAPCo) is a curated pet supply chain in North Carolina founded by Jenna Wilson to promote high-quality pet nutrition and education. Rapid growth and plans for multiple locations revealed limits in their original point-of-sale system — it couldn’t handle multi-location management, changing inventory, or special orders from multiple suppliers, so Jenna needed a scalable POS to support expansion.

PAPCo implemented Erply, gaining centralized inventory control, detailed stocktaking reports, and tools to track special orders across three locations. The result was improved ordering accuracy and inventory visibility, stronger customer retention through loyalty and promotions, remote access for Jenna, and operational savings (75% of customers switched to emailed receipts), fueling continued growth.

Patton Ave Pet Company

Jenna Wilson

Founder