Ericsson
128 Case Studies
A Ericsson Case Study
Unitel, Angola’s leading mobile operator, needed to efficiently expand its network while improving performance and efficiency as subscriber growth accelerated. Ericsson was selected to support this growth with its Network Performance Partnership solution, including consulting, network design and optimization, systems integration, and learning services for both 2G and 3G networks.
Ericsson implemented a long-term, mixed-team partnership with Unitel that included knowledge transfer, daily local collaboration, and shared front-end/back-office support. The solution helped Unitel strengthen network growth, improve staff skills and competence, and enhance end-user experience, supporting its position as market leader with 5 million subscribers and 65% market share.
Amilcar Safeca
Acting CEO