Case Study: TDC NET achieves record 4G and 5G network performance with Ericsson Operations Engine

Breaking performance records for a digital Denmark

TDC NET, Denmark's largest digital infrastructure provider, faced the challenge of overhauling its network to roll out nationwide 5G while simultaneously needing to adapt to changing usage patterns and increased performance demands, especially during the Covid-19 lockdowns. To address this, they partnered with vendor Ericsson to utilize its Ericsson Operations Engine for managed services and a more data-driven operational approach.

Ericsson implemented its AI-powered and data-driven Operations Engine, which included a cognitive technology suite for network optimization, to transform TDC NET's network operations. As a result of this solution from Ericsson, TDC NET achieved a 25-year network performance high across its nationwide 4G and 5G networks, with fewer instances of unplanned downtime, far fewer customer disruptions, and a more stable overall user experience.

TDC NET