Case Study: Bharti Airtel achieves network quality and efficiency gains with Ericsson Managed Services

Bharti Airtel chooses Ericsson’s managed services in order to succeed in the intensely competitive Indian market

Bharti Airtel, one of Asia’s largest telecommunications providers, was growing at an unprecedented pace in India’s highly competitive market, facing pressure from 11 other operators and the need to keep expanding while improving efficiency. To support this growth, the company turned to Ericsson for managed services so it could focus more on branding and marketing while optimizing network operations.

Ericsson implemented full-scope managed services covering network design, optimization, operation, and field maintenance across Bharti Airtel’s GSM and WiMAX networks. The result was improved network quality and performance, higher efficiency, lower operating costs, and a stronger platform for future growth, helping Bharti Airtel protect and grow market share profitably.

Bharti Airtel

Jagbir Singh

Group CTO, Mobility Networks