Case Study: Skokie Public Library achieves reliable, always-on mobile connectivity with Cradlepoint NetCloud

Skokie Library Bookmobile Upgrades to 4G LTE Connectivity to Better Serve Community

Skokie Public Library’s Bookmobile serves the Skokie, Illinois community with 28 scheduled stops per week but was hampered by unreliable WAN connectivity that caused delays in checkouts, reservations, and internet lookups. To address this, Skokie selected Cradlepoint’s NetCloud Service for Mobile and purpose-built in-vehicle LTE routers to provide cloud-managed, always-on mobile networking.

Cradlepoint deployed compact, ruggedized in-vehicle routers with WiFi-as-WAN, content filtering, GPS/telematics, cloud configuration, and 24x7 support, enabling staff to process checkouts and place reservations instantly without returning to the library. The result is consistent uptime with no manual resets, faster patron throughput (eliminating prior wait-related delays even with large groups), and smoother service across all stops—delivering clear time savings and an improved patron experience thanks to Cradlepoint.

Skokie Public Library

Gale Dunlap

Bookmobile Supervisor