Case Study: Jackson-Hewitt achieves rapid kiosk deployment—cuts setup from weeks to hours with Cradlepoint NetCloud Service

Jackson-Hewitt Franchisee Speeds Kiosk Deployment with Network Solutions

Jackson Hewitt franchisees in northern Georgia deploy temporary tax-prep kiosks inside retailers like Walmart and K‑Mart each season, but provisioning DSL/cable and phone lines across multiple sites was costly and slow—requiring coordination with several phone companies, 5–10 day technician waits, and roughly $300 in installation fees per site. To solve this, Jackson Hewitt turned to Cradlepoint’s NetCloud Service for Branch and purpose-built LTE routers to provide cellular-based Internet and VoIP connectivity.

Cradlepoint deployed NetCloud with embedded LTE, routing, firewall, cloud management and 24x7 support, plus VoIP integration that plugs directly into the router. The result: setup time dropped from weeks to hours (kiosks are online in under an hour), elimination of multi‑carrier provisioning and installation delays, avoided per-site installation costs, pooled data plans and seamless call transfers, and reported zero downtime—giving Jackson Hewitt faster deployments, lower costs and greater seasonal flexibility.

Jackson Hewitt

John Beazle

Franchise Owner