Case Study: Gloucestershire Hospitals NHS Foundation Trust achieves seamless legacy-to-Windows transition with Ericom Software PowerTerm WebConnect

Gloucestershire Hospitals - Customer Case Study

Gloucestershire Hospitals NHS Foundation Trust — serving a healthcare community of around 500,000 — needed to maintain and modernise critical legacy Patient Administration Systems used for ~5,000 outpatient appointments weekly and 90,000 emergency attendances a year. Faced with aging PCs, a long transition to the Government EPR programme and the requirement for 24x7 availability for some 7,000 users, the Trust selected Ericom Software’s PowerTerm WebConnect HostView to provide a common, secure access method and minimise disruption during upgrades.

Ericom Software deployed PowerTerm WebConnect (piloted then rolled out in about a month across three servers) to centralise access, eliminate per‑PC client installs and extend the life of low‑spec machines. The Trust scaled licences from 900 to 1,250, reports consistently high performance and stability with no user complaints, reduced IT management time and costs, and has relied on the solution for over six years to bridge the gap until the national system is delivered.

Gloucestershire Hospitals NHS Foundation Trust

Steve Edwards

Head Of It Services