Case Study: Ferag AG reduces remote-access cost and complexity with Ericom Software's Ericom Connect

Ferag AG reduces cost and complexity of Remote Access by Replacing Citrix with Ericom Connect

Ferag AG, a family‑owned manufacturer of printing, packaging and fulfillment systems, needed to replace an increasingly costly and complex Citrix deployment to give traveling staff, home‑office users, and global branch offices reliable access to Windows desktops and enterprise applications. They engaged Ericom Software and evaluated the Ericom Connect remote‑access solution to meet requirements for browser‑based access, low bandwidth use, and simpler administration.

Ericom Software deployed Ericom Connect to provide browser‑based access to full desktops and critical apps from any device, with a one‑day installation and minimal ongoing resources. The solution reduced cost and complexity versus Citrix/VDI alternatives, improved productivity for sales, project managers and engineers, enabled remote ERP and printing‑facility access without bandwidth constraints, and prompted Ferag to expand licensing — demonstrating faster deployment and lower operational overhead thanks to Ericom Software.

Ferag

Ralph Ruttimann

Head Of IT