Case Study: S. O'Neill & Company doubles income and boosts productivity with Ericom Software's PowerTerm WebConnect RemoteView

Accounting firm improves client service, saves time and improves its bottom line with PowerTerm WebConnect

S. O'Neill & Company, a Northern Ireland chartered-accountancy firm, was losing billable time to daily laptop synchronisations, extra journeys to the office, and remote version-control headaches that limited flexible working. To address these challenges the firm turned to Ericom Software and its Ericom® PowerTerm® WebConnect RemoteView solution for secure, server‑based access to office applications from any internet-connected computer.

Ericom Software implemented PowerTerm WebConnect RemoteView to give staff remote access to files and applications, eliminating the need for synchronisation and reducing travel. The deployment saved at least one hour per user per day, enabled simultaneous editing with accurate version control, improved client responsiveness and staff work/life balance, and drove a measurable business impact — S. O'Neill & Company doubled its turnover (a 100% increase) in the first four months after implementation.

S. O'Neill & Company

Sinead O'Neill

Chartered Accountant