Case Study: Leading U.S. Drugstore Chain achieves fast, secure clinician access and improved productivity with Ericom Software's AccessNow

AccessNow Makes Convenient Care Even More Convenient for Leading U.S. Drugstore Chain

Leading U.S. Drugstore Chain needed a secure, simple way for clinicians in its new convenient care clinics to access patient management systems, Microsoft apps and the internet across a mixed, high-latency IT environment. The chain wanted centrally managed, locked-down remote desktops to protect sensitive patient data and to eliminate the poor user experience caused by sluggish applications and unreliable networks. Ericom Software was engaged, with the chain adopting Ericom AccessNow to address these challenges.

Ericom Software deployed Ericom AccessNow (including its Blaze RDP acceleration technology) as a browser-based, zero end‑point‑configuration remote desktop solution. The deployment gave clinicians fast, centrally managed access to required applications and web browsing while enforcing locked‑down desktops for security; Blaze eliminated lags (reported as “zero latency”), improving user satisfaction and enabling clinicians to complete tasks more quickly. The result was a simpler, more secure workflow that increased productivity and made convenient care clinics more reliable for patients.