Case Study: Globus Baumarkt achieves a seamless omnichannel shopping experience with Ergosign GmbH

Globus Baumarkt boosts customer loyalty with Ergosign and a bonus program offering up to 10% payout

Ergosign GmbH was engaged by Globus Baumarkt to redesign its hardware store app. The challenge was to create a modern, competitive, and easy-to-use omnichannel shopping and loyalty application. The goal was to improve the user experience, integrate the online shop, and enhance the customer loyalty program with features like a digital customer card and exclusive coupons.

Ergosign designed a comprehensive app that provides a seamless digital experience aligned with the Globus Baumarkt brand. The solution included an intuitive eCommerce platform, a Scan & Pay function for in-store use, and a redesigned loyalty program. This resulted in a strengthened brand, increased customer loyalty, and a streamlined shopping experience that allows customers to find inspiration, create lists, and shop online or offline efficiently.

Globus Baumarkt