Case Study: Skinology achieves 15% growth in 100 days with eRelevance

Skinology boosts business 15% in 100 days with eRelevance

Skinology, a medical spa in Oviedo, Florida, wanted to increase its revenue by 15 percent within 100 days. To achieve this, they engaged the vendor eRelevance and its patient marketing service to enhance their marketing efforts beyond their existing email software, SEO, and social media.

eRelevance implemented a multi-channel campaign strategy using branded email, text messages, social ads, and a conversational app to re-engage past clients and promote services. This solution generated over 200 appointment requests in four months, allowing Skinology to hit its 15% growth goal in just three months without burdening its small staff. The eRelevance portal also provided valuable patient insights, enabling the staff to effectively convert leads into appointments through timely phone follow-ups.

Skinology