Case Study: Docere Medical Spa & Laser Center achieves more repeat business with eRelevance

Docere Medical Spa & Laser Center generates 360 leads in 8 months with eRelevance

Docere Medical Spa & Laser Center, led by CEO Lori Leonard, needed to strengthen relationships and generate more repeat business from existing clients without adding marketing workload to their staff. They turned to the vendor eRelevance and its patient marketing service to address this challenge.

eRelevance implemented a multi-channel digital marketing strategy using email, text messages, push notifications, social ads, web landing pages, and an automated conversational app to engage clients. This sophisticated approach, managed by eRelevance's experts, generated 360 leads over eight months, with 63% of responses coming through channels other than email. Notably, a single campaign produced 72 appointment requests, demonstrating the solution's measurable impact in driving repeat business for Docere.

Docere Medical Spa & Laser Center