Case Study: Highshore Insurance accelerates innovation and retires legacy systems with Equisoft's OIPA

How One Life Insurance Carrier Accelerated Innovation by Implementing OIPA

a leading life insurance company, Highshore Insurance, faced significant business risks from its outdated and complex legacy policy administration systems for its Final Expense products. These systems featured non-intuitive user interfaces, pre-2000 code, and data redundancy, which increased costs and hindered innovation. To modernize its operations, improve customer experience, and reduce expenses, the company chose to implement the Oracle Insurance Policy Administration (OIPA) platform with the vendor Equisoft.

Equisoft implemented the OIPA solution, migrating over 150,000 policies to the new platform. This provided Highshore with a flexible, rules-driven system that requires no coding for product changes, enabling faster innovation. The results included the retirement of legacy systems, a reduction in IT resources and costs, and a newfound ability to quickly adapt to market changes. The vendor Equisoft successfully delivered the strategic value the customer was seeking.