Case Study: Ellie Mae achieves low-latency, secure, high-performance SaaS connectivity with Equinix

SaaS provider boosts network performance, while enabling lower latency and high security

Ellie Mae, a leading cloud-based platform for mortgage origination known for its Encompass 360 collaboration app, was struggling to meet rising demand and customer QoE expectations as its customer base grew. Public internet connections produced inconsistent latency and costs, while private lines were slow and inflexible to provision, so the company needed a neutral, scalable way to connect to banks, cloud providers and network partners.

Ellie Mae built a digital edge on Platform Equinix using Equinix Performance Hub and Equinix Fabric, migrating Encompass 360 to the cloud, peering with Tier‑1 providers and upgrading its network edge while decommissioning legacy WAN hardware. The move delivered private, low‑latency connectivity and stronger security, cut time‑to‑market from months to days, reduced costs by eliminating costly circuits and VPNs, and improved overall availability and user experience.

Ellie Mae