Case Study: Zoom achieves always-on reliability and rapid expansion in Australia with Equinix Platform

Partnering for phenomenal growth in australia

Zoom, the leading video communications provider, serves millions of minutes of calls each month in Australia and aimed to accelerate growth in key sectors like finance and education that demand exceptional connectivity, stability and security. Rapid expansion exposed challenges deploying infrastructure in new markets and scaling secure, low-latency connections quickly while maintaining near-constant uptime.

Partnering with Equinix and using Platform Equinix and ECX Fabric, Zoom consolidated colocation and interconnection, enabling real-time connections to cloud providers and direct, secure links to customers in minutes. The result: improved uptime and performance, reduced latency and operational complexity, a new Melbourne data centre and the ability to double its Australian footprint while continuing to expand its customer base and services.

Zoom

Alex Guerrero

Senior Manager, SaaS Operations