Case Study: flydubai achieves a scalable, low-latency global booking platform and improved passenger experience with Equinix

Optimizing Airline Passenger Experience With Interconnection

flydubai, a Dubai-based carrier serving more than 90 destinations and carrying millions of passengers since 2009, needed to modernize its IT to support rapid growth, improve customer-facing digital services and connect reliably to other airlines and cloud providers. The airline’s challenge was to build a global, agile infrastructure that reduced latency, ensured uptime for online bookings and allowed efficient scaling as demand increased.

To address this, flydubai deployed its global booking platform on Platform Equinix® in the Equinix Dubai (DX1) IBX, creating a digital edge close to customers, clouds and networks. The interconnection-based solution delivered redundant multilocation resilience, lower latency and on‑demand scale, enabling faster, more reliable digital services and seamless connections to cloud and carrier partners.

Flydubai

Ramesh Venkat

Chief Information Officer