Case Study: a leading connected car service provider boosts bandwidth and reliability with Equinix Cloud Exchange Fabric

Leading Connected Car Service Provider - Customer Case Study

a leading connected car service provider was challenged by its reliance on a slow, 48 KB ISDN line to deliver telematics services for a major UK car manufacturer. This legacy connection lacked the resilience and capacity to provide satisfactory support internationally. The provider turned to Equinix and its ECX Fabric solution to modernize its infrastructure.

Equinix implemented a solution using its ECX Fabric to create secure, software-defined interconnections from two London data centers to the BT network and AWS. This provided a massive boost in bandwidth—over 1,000 times greater than before—and established a resilient active-active failover configuration. The result was a highly reliable, low-latency connection that ensures vehicle data reaches call handlers within seconds, significantly improving the service for connected drivers.