Case Study: File & ServeXpress accelerates time-to-production and secures compliant, low-latency e-filing with Equinix

File & ServeXpress - Customer Case Study

File & ServeXpress is a Texas-based legal SaaS provider that manages e-filing and secure document distribution for courts and law firms across 30 states, supporting more than 165,000 users and 45 million document exchanges annually. Facing an aggressive timeline to integrate two legacy product lines into a single, compliant SaaS platform, the company needed managed data center services that ensured security, low-latency connections to national court systems, comprehensive disaster preparedness, and a strategy to migrate a large document archive—without the CAPEX or multi-tenant risks of building its own data center or relying solely on public cloud.

Equinix paired File & ServeXpress with managed service provider Logicworks inside Equinix’s NY4 IBX, delivering a hybrid architecture with bare‑metal storage/databases and a private cloud application stack, plus a geographically diverse recovery site and archive migration support. The combination provided compliant, high-availability hosting, faster time-to-production, the lowest-latency routes to courts, and secure e-discovery data handling—enabling the company to launch on schedule and focus resources on R&D and product growth.

File & ServeXpress

Mel Yarbrough

General Manager